Privacy Policy

1. Applicability and Scope

This Privacy Policy applies globally and governs:

• visitors to the Prismatom website;
• representatives of enterprises or institutions who contact Prismatom;
• individuals participating in demonstrations, discussions, or evaluations.

This policy does not apply to:

• end users receiving communications from enterprises using Prismatom;
• message content or communication data, which Prismatom does not access or process by default.

Where local data protection laws apply (including but not limited to GDPR, UK GDPR, Singapore PDPA, Indian IT laws, and US state privacy laws), this policy is intended to operate in alignment with such laws.

2. Prismatom's Role in Data Processing

Prismatom is designed as a non-custodial assurance layer. By default:

• Prismatom does not access message content;
• Prismatom does not inspect, store, or modify communications;
• Prismatom does not act as a processor of customer communications.

Any deviation from this posture, if applicable, would be governed by a separate, explicit written agreement.

3. Information We Collect

3.1 Information You Provide Voluntarily

We may collect limited information when you:

• submit a contact or demo request;
• engage in discussions or evaluations.

This may include:

• name;
• business email address;
• organisation name;
• role or title;
• information voluntarily shared during communication.

3.2 Information Collected Automatically

When you visit the website, we may collect limited technical information such as:

• IP address (in anonymised or truncated form where feasible);
• browser type and device information;
• basic usage data related to website performance.

This information is collected for operational and security purposes only.

4. Information We Do Not Collect

Prismatom does not collect or process:

• message content;
• customer communication payloads;
• authentication credentials;
• sensitive personal data of end users;
• financial, biometric, or government-issued identifiers.

5. Purpose of Data Use

Information collected is used solely to:

• respond to enquiries;
• schedule and conduct discussions or demonstrations;
• assess engagement suitability;
• maintain business communication;
• ensure website security and performance.

Information is not used for:

• consumer marketing;
• advertising networks;
• behavioural profiling;
• resale or monetisation of personal data.

6. Legal Basis for Processing (Where Applicable)

Depending on jurisdiction, Prismatom processes personal information based on:

• legitimate business interests;
• consent provided at the time of submission;
• compliance with legal obligations.

7. Data Retention

Personal information is retained only for as long as necessary to support ongoing communication, comply with legal or regulatory obligations, or maintain business records. Data may be deleted upon request, subject to applicable law and contractual requirements.

8. Data Sharing and Disclosure

Prismatom does not sell or rent personal information. Information may be disclosed only:

• to service providers supporting basic operational functions under confidentiality obligations;
• where required by law, court order, or regulatory authority;
• to protect legal rights, security, or integrity of Prismatom.

9. International Data Transfers

As a global company, Prismatom may store or process information in multiple jurisdictions. Where international transfers occur, reasonable safeguards are applied consistent with applicable data protection laws.

10. Security Measures

Prismatom implements reasonable administrative, technical, and organisational measures to protect information against unauthorised access, loss, or misuse. No system can guarantee absolute security, and users acknowledge this inherent risk.

11. Your Rights

Depending on jurisdiction, you may have the right to:

• access personal information held about you;
• request correction or deletion;
• restrict or object to processing;
• withdraw consent where applicable.

Requests may be submitted through the official Prismatom website.

12. Cookies and Analytics

The website may use minimal cookies or analytics tools strictly for functionality, performance monitoring, and security. Prismatom does not use tracking cookies for targeted advertising or profiling.

13. Third-Party Links

The Prismatom website may contain links to third-party websites. Prismatom is not responsible for the privacy practices or content of such third parties.

14. Children's Data

Prismatom does not knowingly collect personal information from individuals under the age of 18.

15. Changes to This Policy

This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date.

16. Contact

For questions regarding this Privacy Policy or Prismatom's data handling practices, please contact Prismatom at hello@prismatom.com